Frequently asked questions
Find answers to our most frequently asked questions.
How long does shipping take?
Most products arrive within 5-10 business days. Some items may take up to 20 business days depending on stock and destination.
Can I track my order?
Yes! Once your order is processed, a tracking number will be sent to your email.
What if my order is delayed?
If your order exceeds the estimated delivery time, please contact support. We’ll help you locate your shipment or issue a solution.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, in original packaging. Contact support for instructions.
What if I receive a damaged item?
Reach out within 48 hours of receiving your package. Send photos, and we’ll replace or refund the item promptly.
How do I initiate a return?
Simply email us at info@worldgamingsestup.com with your order number. We’ll provide return instructions.